Data Deletion

Your data on Foresyn

When an Instagram business account is connected to Foresyn, we store inbound/outbound direct messages, workflow metadata (drafts, reviewer decisions, response-time metrics), and a small profile snapshot (handle, IG user id). This page explains how to have that data removed.

How to request deletion

There are two ways to delete your data:

1. Revoke the app from Instagram: open Instagram, go to Settings and activity → Apps and websites, find Foresyn-IG, tap Remove. Foresyn will receive Meta’s deauthorization callback and delete all messages and workflow data associated with the account within 30 days.
2. Email us: send a request from the email address associated with the account to privacy@foresyn.ai with the subject “Data deletion request” and the Instagram handle you want removed. We will confirm receipt within 3 business days and complete deletion within 30 days.

What gets deleted

• Stored copies of direct messages sent to or from the account.
• Workflow records (draft text, reviewer decisions, send confirmations, latency metrics).
• Account profile snapshot (handle, IG user id, webhook subscription record).
• The webhook subscription itself (we call DELETE /me/subscribed_apps on your behalf so Meta stops delivering events).

What we keep

After deletion we retain only minimal ledger entries required by law or to prevent fraud: a hashed identifier of the removed account, the date of removal, and the reason for the deletion request. These entries do not contain message content or personal profile data.

Questions

Contact privacy@foresyn.ai. See also the Privacy Policy.